1. Service Description and Scope of Application

1. The core services provided by this APP include but are not limited to: intelligent AI glasses device binding and management, device parameter configuration, firmware OTA upgrade, real-time translation, voice transcription, and related data synchronization services. For OTA upgrades, your device needs to maintain network connection and sufficient power; if the upgrade fails or the device malfunctions due to your device hardware problems or failure to operate in accordance with the guidelines, we will not be liable but can provide technical support.
2. Scope of Application: This APP provides services to users worldwide. The provision of services to users within the European Union shall be subject to the relevant provisions of GDPR, and the provision of services to users within the territory of China shall be subject to the relevant laws and regulations such as the Personal Information Protection Law of the People's Republic of China.
3. Service Adjustment: We reserve the right to update, upgrade, or suspend the service content and functional modules of this APP according to the needs of business development. Relevant adjustments will be notified to you in advance through in-APP pop-ups, official announcements, etc. (except in emergency situations).
4. Third-Party Service Statement: The real-time translation/transcription function of this APP relies on third-party services such as Microsoft Translation Large Model and iFlytek Translation Large Model. The intellectual property rights of Microsoft Translation Large Model, iFlytek Translation Large Model and related technologies belong to the corresponding third parties, and the quality of their services is guaranteed by the third parties; if you suffer losses due to third-party service failures, we will assist you in claiming compensation from the third parties but will not directly bear direct or indirect losses caused by the third parties. Before using the third-party large model services, you can view the privacy policies and service terms of the corresponding third parties through the following links: Microsoft Privacy Policy [Link], iFlytek Privacy Policy [Link]; your use of relevant functions shall be deemed as your simultaneous consent to the corresponding rules of the third parties. The data shared with Microsoft/iFlytek is only the voice/text fragments necessary for completing real-time translation/transcription, which have been encrypted, and the shared data will not be used for other purposes of the third parties. Your use of relevant functions shall be deemed as your consent to the cooperation agreement reached between us and third parties regarding data processing (see the Privacy Policy for details).

2. User Eligibility and Account Rules

1. User Eligibility: You must be a natural person with full capacity for civil conduct, or a legally established legal person/other organization. If you are a minor under the age of 16 (in line with GDPR Article 8), you must use this APP with the consent of your parents or other guardians. We will verify the guardian's consent through secure authentication methods (such as identity verification) in accordance with the requirements of relevant EU member states, and the guardian shall bear corresponding responsibilities for your use behavior.
2. Account Registration: You need to complete registration through your mobile phone number, email, or third-party account (such as Google Account, WeChat Account). You must provide true, accurate, and complete information during registration, and update it in a timely manner if the information changes.
3. Account Management: You shall be responsible for keeping your account and password information confidential and shall not disclose them to any third party. You shall bear all losses arising from account theft or password leakage due to your own reasons.
4. Account Restrictions: You shall not rent, lend, transfer your account, or use it for other illegal or irregular purposes. We reserve the right to take measures such as freezing or banning abnormal accounts (such as batch registration, malicious login, accounts used for illegal activities) and reserve the right to pursue your legal responsibilities.

3. User Rights and Obligations

1. User Rights:
   1. Legally use various services provided by this APP and put forward suggestions or complaints on service quality. You can submit complaints about the service through the following methods: Official Email: support@deeplum.com, Customer Service Phone [Phone Number]; we will accept and feedback the handling results within 7 working days.
   2. Inquire about, correct, and supplement personal information, and apply for account cancellation in accordance with relevant laws and regulations and these Terms (see in-APP guidelines for specific operation paths). You also have the right to request us to delete your personal data (Right to Erasure, i.e., Right to Be Forgotten) in accordance with GDPR; the specific application path: APP - Settings - Privacy Center - Request Data Deletion, and we will process your request within 15 working days.
   3. Users in the European Union may, in accordance with the provisions of GDPR, request to obtain a copy of personal data, restrict or object to data processing, exercise the right to data portability (specific application path: APP - Settings - Privacy Center - Data Export), or complain to the relevant regulatory authorities about illegal data processing activities. Your consent must be given through a clear affirmative action (such as actively checking a box or clicking confirm), and pre-checked default consent is invalid.
   4. Refuse to receive marketing information sent by us on the premise of complying with these Terms and relevant rules (you can turn it off through APP settings or by contacting customer service).
   5. Apply for product return, refund, or warranty service through the APP's after-sales function (specific conditions and processes refer to the DEEPLUM Shipping and Return Terms and Warranty Terms).
2. User Obligations:
   1. Comply with the laws and regulations of the People's Republic of China and the region where you are located, as well as public order and good customs. You shall not use this APP to engage in any illegal or irregular activities (such as disseminating illegal information, infringing on others' intellectual property rights, endangering network security, etc.).
   2. You shall not interfere with the normal operation of this APP, conduct reverse engineering, cracking, tampering, or creating derivative works on this APP, or abuse API interfaces or excessively occupy server resources.
   3. Respect the legitimate rights and interests of others. You shall not collect, store, or disseminate others' personal information through this APP, or disclose third-party trade secrets or privacy information known due to the use of services.
   4. Reasonably use the real-time translation/transcription function, and shall not use it for illegal purposes such as illegal recording, eavesdropping, or infringing on others' speech privacy.
   5. Cooperate with our compliance verification work and provide necessary identity verification information (when required by laws and regulations or necessary for services).
   6. We will only request device permissions from you when necessary for providing services (such as recording permission for translation functions), which requires your separate consent; you may turn off non-essential permissions in the APP settings at any time, and we will not refuse to provide core services because you turn off permissions.
   7. When using the real-time translation/transcription function, you must ensure that you have obtained the consent of all relevant on-site personnel. It is strictly prohibited to use it for illegal purposes such as illegal recording, eavesdropping, or infringing on others' privacy, otherwise you shall bear legal responsibilities yourself.

4. Data Processing and Compliance Terms

1. Data Controller: We are the data controller of your personal information and are responsible for the collection, storage, use, transmission, and other processing activities of relevant data of this APP. We process your personal data based on the following legal bases in line with GDPR Article 6: (1) Necessity for performing the service contract (e.g., device binding, function realization); (2) Your explicit consent (e.g., sending marketing information); (3) Necessity for protecting legitimate interests (e.g., identifying abnormal logins to ensure service security).
2. Scope of Data Collection: We only collect personal information necessary for providing services, including but not limited to account registration information (mobile phone number, email), device information (IMEI, MAC address, operating system version), usage data (function usage records, upgrade logs), and voice/text data generated during translation/transcription (only used to complete real-time functions, see the Privacy Policy for retention period). After device binding, we will associate your account information with the unique device identifier (such as IMEI); this associated data is only used for device management and will not be used for other marketing purposes; after you unbind the device, we will immediately disconnect the association and delete the relevant binding records.
3. Purposes of Data Processing:
   1. Fulfill the obligations of the service contract (such as account verification, device binding, function realization);
   2. Optimize service quality (analyze user usage behavior and improve functional defects);
   3. Ensure service security (identify abnormal logins and prevent network attacks);
   4. Send necessary service notifications (such as upgrade reminders, account security notifications);
   5. Send marketing information with your consent.
4. Data Storage and Cross-Border Transmission:
   1. Personal information of users in the territory of China will be stored on servers in the territory of China, in line with the domestic storage requirements of the Personal Information Protection Law;
   2. Personal information of users in the European Union will be stored on servers in the European Union or in third countries recognized by GDPR (such as the United States), and cross-border transmission will be realized through compliant mechanisms such as Standard Contractual Clauses (SCCs);
   3. Data will only be retained for the period necessary for services, and will be deleted or anonymized after the expiration of the period.
5. Data Security: We adopt measures such as HTTPS transmission encryption, data access permission control, and regular security audits to prevent personal information from being leaked, tampered with, or lost; in the event of a data breach incident that affects the security of your personal information, we will notify the relevant EU users and regulatory authorities within 72 hours (in line with the requirements of Article 33 of GDPR); if required by laws and regulations, we will also notify relevant users and regulatory authorities in a timely manner.
6. Third-Party Data Sharing: We will only share necessary data with third-party service providers such as Microsoft and iFlytek when necessary for services or required by laws and regulations. Before sharing, we will sign data processing agreements with third parties that comply with GDPR requirements, requiring them to adopt corresponding data protection measures (including but not limited to data encryption, access permission control) and not use data beyond the authorized scope. We will supervise the entire process of third-party data processing to ensure compliance.
7. Withdrawal of Consent: You may withdraw your consent to data processing at any time (such as turning off marketing information push, canceling your account), but the withdrawal of consent will not affect the validity of data analysis activities based on legal authorization before; we shall not refuse to provide necessary services on the grounds of your withdrawal of consent.

5. Intellectual Property Rights Terms

1. We own all intellectual property rights of this APP, including but not limited to code, UI design, trademarks, text content, functional algorithms, etc. Without authorization, you shall not use, copy, or transfer them without permission.
2. The intellectual property rights of User-Generated Content (UGC) such as translation results and transcription texts generated by you using this APP belong to you, but you grant us a global non-exclusive right to use them for necessary purposes such as completing service delivery and optimizing functions (after anonymization).
3. The intellectual property rights of Microsoft Translation Large Model, iFlytek Translation Large Model, and related technologies belong to the corresponding third parties. You may only use them through the legal functions of this APP and shall not infringe on the intellectual property rights of third parties.
4. If you believe that the content of this APP infringes your intellectual property rights, you may submit a complaint to us through the official email (support@deeplum.com), and we will handle it in accordance with the law.

6. Disclaimer

1. This APP is provided "as is", and we do not make express or implied warranties regarding the uninterrupted or error-free nature of the service; if the service is temporarily interrupted due to force majeure, third-party network service failures or non-subjective faults on our part, we will try our best to restore it in a timely manner but will not be liable for any indirect losses arising therefrom (consistent with the liability limitation provisions in the DEEPLUM Shipping and Return Terms).
2. You shall bear all losses arising from the inability to use the service normally due to your own improper operation, device failure, network problems, or abnormal third-party services.
3. We do not make absolute guarantees regarding the accuracy of the results of the real-time translation/transcription function. The translation/transcription results are for reference only. You shall verify their authenticity and applicability yourself, and we will not be liable for any losses arising from reliance on such results.
4. We will not be liable for breach of contract for service changes or termination caused by changes in laws and regulations, adjustments in regulatory requirements, or government actions.

7. Termination of Services

1. You may cancel your account at any time through the in-APP guidelines. After submitting the account cancellation application, we will complete the cancellation and data deletion within 15 working days in accordance with regulations (except as required by laws and regulations to retain); after the cancellation is completed, you will not be able to recover the account and related data, so please operate with caution. You have the right to freely uninstall this APP; we will not restrict or hinder the uninstallation through technical means, nor will we retain your personal information after uninstallation (except as required by laws and regulations).
2. If you violate the provisions of these Terms, we reserve the right to suspend or terminate the provision of services to you, seal up or cancel your account, and are not required to refund any paid fees (if any).
3. Due to business adjustments, poor operation, or other reasons, we may terminate the service of this APP. We will notify you through official channels 30 days in advance before termination, and provide you with necessary services such as account cancellation and data export.

8. Modification and Update of the Agreement

1. We reserve the right to modify the content of these Terms according to the needs of changes in laws and regulations, service upgrades, etc.
2. The modified Terms will be notified to you through in-APP pop-ups, official announcements, etc. If you continue to use this APP after the notification is issued, you are deemed to have agreed to the modified Terms; if you do not agree, you should stop using the service immediately.
3. For major modifications (such as changes in data processing rules, significant adjustments to service scope), we will notify you in a more prominent way (such as separate email notification) to ensure that you are fully informed.

9. Governing Law and Dispute Resolution

10. Other Terms

1. Matters not covered by these Terms shall be supplemented by relevant supporting rules such as the DEEPLUM Shipping and Return Terms, Warranty Terms, andPrivacy Policy; if there is any conflict between these Terms and the supporting rules, the supporting rules shall prevail (if not stipulated in the supporting rules, these Terms shall still apply).
2. If any clause of these Terms is deemed invalid or unenforceable, it shall not affect the validity of other clauses.
3. Any notice between you and us may be delivered through official email, in-APP messages, etc.